Electrical Distribution Design and Planning Manager

Position Summary

This position is responsible for managing the Supply Chain and the Electrical Distribution Planning and Design Departments that provide solutions for new or upgraded service requests and administering the district’s capital improvement budget.

Essential Duties & Responsibilities

• Manage the Supply Chain and the Electrical Distribution Design and Planning Departments to ensure that customer requests are handled in a timely manner
• Facilitate meetings, work flow and interactions with the Supply Chain, Construction and Service Departments to ensure timely release of projects for construction
• Negotiate and serve as the intermediary between developers, builders and explain Cooperative policies and procedures that affect their service requests
• Develop and communicate Supply Chain and Electrical Distribution Design and Planning Department procedures to internal and external customers
• Meet with internal and external customers to explain, resolve disputes, complaints and questions about the Cooperative’s Supply Chain and Electrical Distribution Design and Planning Department policies and procedures
• Serve as the point of contact for transportation projects, i.e., Texas Department of Transportation, County and Municipal Departments
• Communicate requirements of the Cooperative’s Electrical Distribution Design and Planning Department to government entities
• Ensure knowledge of capital improvement projects and work with the Electrical Engineering Department to resolve obstacles that impede getting the lines built
• Facilitate pre-development and pre-construction meetings with members, developers and government entities

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• Review and approve cost estimates, work orders and correspondence to members, builders and developers
• Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
• Implement corporate and departmental policies, procedures and service standards in conjunction with management
• Discuss job performance problems with employees to identify causes and issues and work to resolve problems
• Teach and instruct employees in job duties and company policies or arrange for training to be provided
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
• Recruit, instruct and supervise subordinates

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• Interpret and communicate work procedures and company policies to staff
• Develop and review operating procedures
• Develop and manage department budget
• Establish work priorities and activities
• Recommend promotions, transfers, hires and other disciplinary action
• Establish metrics and prepare monthly reports
• Coordinate activities with other departments
• Maintain the security of confidential information
• Stay abreast of advances in technology
• Demonstrate regular and prompt attendance
• Performs other related duties as necessary or assigned

Supervisory and/or Leadership Responsibilities

A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.

Knowledge, Skills & Abilities

• Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
• Knowledge of principles and processes for providing customer service
• Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting
• Knowledge of large scale and complex electric distribution design and project management principles
• Knowledge of principles of electricity, safety practices and codes
• Knowledge of electric power industry construction standards
• Knowledge of supply chain, logistics and procurement processes
• Skilled in monitoring and managing performance
• Skilled in prioritizing and managing changing priorities
• Skilled in establishing and communicating performance expectations and metrics
• Skilled in time management
• Skilled in anticipating, identifying, analyzing and resolving conflict and problems
• Ability to manage and prioritize multiple competing objectives in a fast paced and highly demanding environment
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

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Minimum Qualifications - (Education, Experience)

• Bachelor’s Degree in Electrical Engineering or related field
• Five years of related experience
• Directly related experience may substitute for education
• Two years of leadership experience
• Valid Driver’s License

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee may be required to stand; reach with hands and arms, stoop and kneel
• The employee may be required to sit or stand for long periods of time
• The employee may be required to lift, carry, push, pull or move up to 25 pounds
• The employee may be required to travel
• Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
• This position may be required to work more than 40 hours per week

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.