Ethics and Compliance Manager

Position Summary

This position is responsible for administration of ethics and compliance reporting, reinforcing company culture, training and awareness in support of the Cooperative’s strategic initiatives.

Essential Duties & Responsibilities

• Oversee and administer corporate ethics and compliance reporting function
• Reinforce corporate integrity and adherence to ethics, values and standards
• Receive, review, research, and thoroughly investigate suspected ethics and compliance violations
• Conduct confidential investigative interviews
• Design reports with investigation findings and recommendation outcomes
• Recommend corrective action and track action items to ensure completion
• Support the various reporting mechanisms, including the hotline and electronic mail account
• Coordinate ethics and compliance committee for receipt and resolution of suspected violations
• Maintain agendas, minutes, and documents relating to activities performed by the ethics and compliance committee
• Implement corporate and departmental policies, procedures, and service standards in conjunction with management
• Collect, track, and analyze relevant data and performance metrics
• Report and present information to management and the Board of Directors
• Develop and provide education and training materials, including programs for new employee orientation, ethics and compliance, internal control issues, and other programs

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• Provide guidance to employees and managers on ethics and compliance reporting issues and concerns
• Ensure integration of appropriate ethics and compliance policies into business unit activities
• Build partnerships or support network with business units to enhance effectiveness
• Maintain subject matter expertise on key policies and requirements
• Analyze trends and recommend program activities and corrective actions
• Prepare and present status of department programs to Board of Directors and committees
• Maintain the highest integrity and security of confidential information
• Maintain the security of confidential information
• Stay abreast of advances in technology
• Demonstrate regular and prompt attendance
• Performs other related duties as necessary or assigned

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Supervisory and/or Leadership Responsibilities

A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.

Knowledge, Skills & Abilities

• Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
• Knowledge of principles and processes for providing customer service
• Knowledge of key ethics and compliance policies, rules, regulations, and concepts
• Skilled in time management
• Skilled in prioritizing and managing changing priorities
• Skilled in policy and procedure reviews
• Skilled in interviewing and developing facts and impressions
• Skilled in establishing and communicating in difficult situations
• Skilled in anticipating, identifying, analyzing, and resolving conflict and problems
• Skilled in research and investigative techniques
• Skilled in effective presentation techniques
• Ability to develop and proactive fair and effective interview techniques

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• Ability to write clear, concise, and timely investigation reports
• Ability to exercise independent judgment and critical thinking
• Ability to understand complex legal concepts and legal research
• Ability to be self-motivated, analytical, independent, credible, and persistent
• Ability to partner and interface with business leaders across all functional area
• Ability to maintain credibility and objective perspective
• Ability to communicate effectively verbally and in writing
• Ability to maintain confidentiality
• Ability to listen and understand information verbally and in writing
• Ability to anticipate, identify, analyze, and resolve conflict and problems

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Minimum Qualifications - (Education, Experience)

• Bachelor’s Degree in a related field
• Directly related experience may substitute for education
• Four years of related work experience
• Two years of leadership experience
• Ethics certification, LPEC, CCEP, or equivalent preferred
• Valid Driver’s License

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee may be required to stand; reach with hands and arms, stoop, and kneel
• The employee may be required to sit or stand for long periods of time
• The employee may be required to lift, carry, push, pull, or move up to 25 pounds
• The employee may be required to travel
• Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
• This position may be required to work more than 40 hours per week

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.