System Administrator, Associate

Position Summary

This position is responsible for performing complex duties required in the implementation, operation and maintenance of the company’s enterprise systems.

Essential Duties & Responsibilities

• Perform Active Directory object management
• Maintain and Troubleshoot Enterprise Systems
• Assist with deployment of server operating system into the environment. This includes DNS, SSH, DHCP, SNMP, SFTP, and IIS.
• Understand the importance of file systems with backups and snapshots
• Examine and solve issues that have been reported by end users
• Aid in recovery of computer resources by assisting with disaster prevention and recovery efforts caused by events like power outages, hardware failures, etc.
• Install, configure, and support enterprise-wide software applications
• Monitor systems and escalate to security usability issues
• Maintain both physical and virtual system in different network segments
• Assist with install, upgrade, and configure hardware as needed
• Assist with antivirus and endpoint security
• Use and maintain documentation relevant to standardization of team practices and procedure
• Assist with monitoring, updating, and configuration of systems
• Maintain the security of confidential information
• Stay abreast of advances in technology
• Demonstrate regular and prompt attendance
• Performs other related duties as necessary or assigned

.

..

Supervisory and/or Leadership Responsibilities

None

Knowledge, Skills & Abilities

• Knowledge of using computers and computer systems, including hardware and software to set up functions, enter data or process information
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Knowledge of DNS, DHCP, SFTP, routing, e-mail, and other enterprise administration concerns
• Knowledge of basic virtualization and deployment principles
• Ability to follow technical instructions, both verbally and in writing
• Ability to solve system-related problems by using diagnostic techniques and protocols
• Skilled in time management
• Skilled in handling multiple tasks, prioritizing and changing priorities
• Skilled in identifying, analyzing, and resolving problems
• Ability to set priorities
• Ability to communicate effectively verbally and in writing
• Ability to listen to and understand information verbally and in writing

...

....

Minimum Qualifications - (Education, Experience)

• Associate or Bachelor’s degree in a related field
• Directly related experience may substitute for education
• One year of database, network administration, or system administration experience

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

• The employee may be required to stand; reach with hands and arms, stoop and kneel
• The employee may be required to sit or stand for long periods of time
• The employee may be required to lift, carry, push, pull or move up to 25 pounds
• The employee may be required to travel
• Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
• This position may be required to work more than 40 hours per week

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.